Terms & Conditions

Last Updated: June 2026

Welcome to Bandookwala. By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. General

Bandookwala is engaged in the sale of Ayurvedic and herbal wellness products. By placing an order through our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

We reserve the right to modify, update, or change these Terms & Conditions at any time without prior notice.

2. Product Information

We strive to ensure that all product descriptions, images, pricing, and information displayed on the website are accurate. However, errors may occasionally occur. We reserve the right to correct any inaccuracies and update product information without prior notice.

The information provided on this website is intended for general informational purposes only and should not be considered medical advice.

3. Health Disclaimer

Our products are based on traditional Ayurvedic principles and herbal formulations.

The statements made on this website have not been evaluated by any government authority unless specifically stated.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Customers should consult a qualified healthcare professional before using any herbal or Ayurvedic product, especially if pregnant, nursing, taking medication, or under medical supervision.

4. Orders & Payments

All orders are subject to acceptance and availability.

Bandookwala reserves the right to refuse or cancel any order for any reason, including but not limited to product unavailability, pricing errors, suspected fraudulent activity, or incomplete customer information.

Payment must be completed before an order is processed and dispatched.

5. Shipping & Delivery

We aim to process and dispatch orders within the timelines communicated on our website.

Delivery timelines are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, public holidays, or logistical issues.

Bandookwala shall not be held liable for delays caused by third-party shipping partners.

6. Returns & Refunds

Due to the nature of wellness and consumable products, returns are generally not accepted once a product has been opened, used, or tampered with.

If a customer receives a damaged, defective, or incorrect product, they must notify us within 48 hours of delivery along with supporting photographs.

Approved refunds or replacements will be processed at the sole discretion of Bandookwala.

7. Pricing Policy

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise stated.

Bandookwala reserves the right to modify pricing, promotional offers, discounts, and product availability without prior notice.

8. Intellectual Property

All content on this website, including but not limited to logos, designs, text, graphics, product names, images, videos, and branding elements, is the property of Bandookwala and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

9. User Conduct

Users agree not to:

• Use the website for unlawful purposes.

• Attempt to gain unauthorized access to website systems.

• Distribute harmful software, viruses, or malicious code.

• Submit false, misleading, or fraudulent information.

10. Limitation of Liability

Bandookwala shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Use of any product purchased from this website is at the customer's own discretion and risk.

11. Privacy

Your use of our website is also governed by our Privacy Policy. By using this website, you consent to the collection and use of information as described therein.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to the use of this website shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the location of Bandookwala's principal place of business.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us through the contact details provided on our website.

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Bandookwala
Traditional Ayurvedic & Herbal Wellness Since 1916